Yenisei AgentHelp
Limits and errors
How usage limits work and what the app's messages mean.
Usage limits
Credit usage is limited over three periods: a 5-hour session, a week, and a month. The size of the limits depends on your plan; see plans. The remaining balance and the renewal time are shown in the "Usage" section of the settings.
App messages
If something goes wrong, the app reports it right in the conversation. If the app's internal service has stopped, the app restarts it by itself.
| Message | What to do |
|---|---|
| "The credits for this session have run out. The allowance renews in 2 h 15 min, or change your plan in the console." | Wait until the stated time or move to a higher plan in the console. |
| "The credits for this week have run out…", "The credits for this month have run out…" | The same. |
| "This model is not available on your plan. Choose another one." | Choose another model in the input field. |
| "The model is busy right now. Try again in a few seconds." | Wait and send the message again. |
| "The model is temporarily unavailable. Try again." | Try again later or choose another model. |
| "The request is too large." | Attach fewer files or smaller files. |
| "The Yenisei server is taking longer than usual to respond; checking the connection." | Check your internet connection; the app reconnects on its own. |
| "Could not get usage data: no connection to the Yenisei server." | Check your internet connection and click "Refresh". |
| "Microphone not found", "Microphone access is denied; allow it in the system settings" | Connect a microphone or allow access in the system settings. |
| The "Could not start Yenisei" or "Yenisei has stopped" window | Restart the app. If that does not help, click "Report a bug" at the bottom of the left panel. |